Our Team of Experts

How do we make people feel wonderful?

We achieve this by providing all beauty businesses with the opportunity to experience the latest in cutting-edge aesthetic technology. Our emphasis is on superior quality and innovation delivered at the best possible price. Our extensive equipment range, flexible financing and gold standard customer service ensures each and every client feels they are receiving the very best that the industry has to offer.

Salons, spas, clinics and practices of all sizes and industry expertise can experience a superior level of personalised service, expert business development advice and ongoing customer support when investing in the latest treatment technology with our team of 30+ passionate and knowledgeable industry professionals.

Our Mission

(what we do every day)

We make people
feel wonderful.

Vision of Success

(what we are striving to become)

The Beauty Queen Tech. is to be regarded by Salon, Spa, Clinic and Practice Owners as the No. 1 Aesthetic and Medical Grade Devices and Skin Care Company in the world.

Our Values

(what is non-negotiable)

Reliable   //   Accountable   //   Passionate   //   Innovative   //   Respectful    //    Supportive   //   Commercial    //   Fun

How we can help you grow

Device training

At Beauty Queen Tech, we include a comprehensive world-class training program with the purchase of your device whether it be an IPL machine, microdermabrasion device or laser hair removal equipment. This is to ensure you get up and running with confidence when performing your new aesthetic treatments, allowing you to deliver the best possible service for your clients which in turn develops greater customer loyalty and better profitable outcomes for your business both immediately and in the long run.

Device training benefits

  • Program covers theory, practical and consult training
  • Learn from our fully qualified, industry expert trainers
  • Enjoy learning in our bright, modern training facilities
  • Certificate of participation provided upon completion
  • Retraining sessions available for upkeeping service standards

Marketing support

Along with professional device training and ongoing technical support, we feel that getting the word out about your exciting new aesthetic treatments is also vital for the success and growth of your beauty business. This is why we include comprehensive marketing and promotional support with every device purchase. Our resources span everything from Facebook promotions to in-house promo materials. And of course, our marketing team are on hand to help should you ever need advice on how to ensure your business stands out from the crowd.

Marketing support benefits

  • Access to posters, brochures, flyer templates and image libraries
  • Utilise ready-to-go prewritten email campaigns and website content
  • Social media guides and content for maximising your online exposure
  • Access to treatment menus, pricing guides and customer talking points
  • Before and After images templates, promotional videos and much more

Technical support

Our Technical Support team is there for you every step of the way with a highly responsive ongoing service designed to ensure the day to day operation of your treatment technology is always running at peak performance. Our technical support also means that we have you covered in the rare event there is a technical malfunction, enabling you to get on with business as usual and with minimal disruption to your day. If you ever feel unsure about what steps to take regarding your aesthetic equipment, just call our team – we are always here to help.

Technical support benefits

  • Access to Melbourne based phone support
  • Local engineers on hand to help Australia wide
  • Same day dispatch on loan devices
  • Access to setup and troubleshooting video guides
  • Spare parts availability service

Clinical support

Running a successful beauty business is no small feat and comes with its fair share of joys, as well as challenges. Our excellent clinical support service is our way of helping you smoothly manage the day to day operations of your salon, spa, clinic or practice while minimising stress, maximising productivity and ensuring clinical procedures are carried out in a professional and effective manner. If there is ever a day where you just feel in over your head, why not call our clinical support team for a bit of expert advice?

Clinical support benefits

  • Qualified industry support available by phone and email
  • Treatment protocols for smooth running of your aesthetic services
  • Access to consultation forms, consent forms and patient education
  • Access to clinical research papers and skin physiology guides
  • Utilise our support videos, treatment modalities and much more

Our Staff

Hakob Rouben

Hakob Rouben

Chairman

Omar Sieuwerd

Omar Sieuwerd

President

Cristóvão Suman

Cristóvão Suman

Vice-President

Maya Taline

Maya Taline

Chief operating officer

Roman Bronislav

Roman Bronislav

Cheif Administrative Officer

Talin Lucineh

Talin Lucineh

Italy Sales Supervisor

Ewerton Santos

Ewerton Santos

USA New England Representative

Daniel Gurgen

Daniel Gurgen

USA East Coast Representative

Kenneth Callisto

Kenneth Callisto

Brazil Sales Representative